Product Leader at the intersection of business, data, and digital platforms. Driving outcomes through strategy, collaboration, and continuous improvement.
At Bank of America, I led an Agile Scrum team focused on delivering high-impact fraud prevention initiatives that safeguarded enterprise payment and detection systems.
Oversaw the product roadmap and backlog for the GFD application, which orchestrated enterprise payment flows with real-time fraud detection via the PFD (Payment Fraud Detection) SAS vendor system.
For two years, I served as a consultant at TIAA, splitting my time evenly between two Agile Scrum teams focused on investment performance and retirement plan management platforms.
I managed TIAA's fund screener tool and over 9,000 fund profile pages, collaborating closely with Marketing, Investment Performance teams, and vendor partner Fincentric (an S&P Global company).
PlanFocus is a cloud-based tool for institutional retirement plan management. My contributions helped empower users including Plan Sponsors, Administrators, and Consultants to:
Linear, sequential process for development.
Flexible, iterative approach to product development.
Agile framework for managing teams and projects.
Visual workflow management for continuous delivery.
Oversee the entire product lifecycle from ideation to launch and beyond.
Create product roadmaps aligned with business objectives.
Define product vision and align strategy with market needs.
Define product vision, manage the backlog, and prioritize features.
Facilitate Scrum ceremonies, remove impediments, coach teams.
Translate business needs into clear, actionable requirements.
Focus on user-centered design and usability testing.
Design visually appealing and functional interfaces.
Agile project management and issue tracking.
Documentation and collaboration platform for teams.
Comprehensive suite for documentation and presentations.
Data analysis, pivot tables, and formula applications.
Core technologies for web development.
JavaScript framework for building interactive UIs.
Powerful programming language for back-end and data analysis.
Database querying and management for structured data.
User Acceptance Testing to ensure business requirements are met.
Validation of functionality in a live environment.
Test execution without automation to ensure system functionality.